Stoppelman, who described hybrid work as the “worst of both worlds” and even dubbed it “hell”, said physical offices in major cities in the US, including New York City, Chicago and Washington, DC, would close. Yelp is only keeping its San Francisco headquarters and Phoenix, Arizona outpost, transitioning to a 'hotelling' model where desks can be rented for the day. “Over time we came to realise that the future of work at Yelp is remote,” he wrote in a blog post.